If you live in southwestern Schleswig-Holstein and need to dial the 112 emergency number, you’ll be comforted to know your emergency is being handled by one of the best control centers in the business. The West Cooperative Regional Emergency Control Center (KRLS), as it’s known, is based in the town of Elmshorn in a shiny new building that impresses from afar with its vast expanse of glass frontage and calming green surroundings.
It is great place to work, thanks in part to state-of-the-art climate control, air quality, acoustics and daylight control systems – which is a good thing, because every year it coordinates around 135,000 fire and emergency call-outs. Of that number, all the emergency rescue and patient transport call-outs go to RKiSH. And KRLS is only one of three control centers in the whole of Schleswig-Holstein that forward emergency rescue dispatch calls to RKiSH.